Online Privacy Policy - Karaka Bay Lodge

What information do we collect?

Karaka Bay Lodge collects information from you when you fill out a form. When requesting a quote, booking, or registering on our site, as appropriate, you may be asked to enter your name and/or email address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) or to assist us in marketing more relevant products and services to you.

How do we protect your information?

Karaka Bay Lodge implements a variety of security measures to maintain the safety of your personal information when you enter, submit, or access it.

Do we use cookies?

Karaka Bay Lodge uses cookies to provide a customised user experience and to help us better understand our customers. Cookies enable us to collect various types of information, which may change as technologies evolve. Currently, we collect information such as browsing history, device type, software used, web beacons, various unique identifiers generated from your mobile or desktop device, Internet Protocol (IP) address, eTags, JavaScript, pixel tags, anonymous identifiers, and log files. Through the use of various technologies, we collect information on website visits, interactions, and engagement with third-party websites, applications, platforms, and media channels, as well as your interactions with emails.

Using Google Analytics, we also collect demographics and user interest reports that help us provide interest-based advertising on our services and products through other websites, platforms and media channels.

Email Newsletter

This website operates an email newsletter program that informs subscribers about products and services provided by this website. Users can subscribe through an online automated process, but they do so at their discretion. Some subscriptions may be manually processed as a result of booking with us.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include the opening of emails, forwarding of emails, clicking on links within the email content, as well as the times, dates, and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based on their activity.

In compliance with the law, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

Do we disclose any information to outside parties?

Karaka Bay Lodge does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect Karaka Bay Lodge or others' rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

Online Privacy Policy Only

This online privacy policy applies only to information collected through the Karaka Bay Lodge website and not to information collected offline. For more details on our offline privacy policy, please refer to our Terms and Conditions, which are available upon request or on our website.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

info@orama.org.nz